Identity Resolution

AI/Machine Learning

Privacy & Compliance

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INSURANCE DATA PLATFORM

Celebrus for insurance products and services

Modernize customer interaction data to create brilliant customer journeys and deliver personalized, differentiated customer experiences.

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Comprehensive data capture. Full compliance.

Insurers strive to deliver highly relevant one-to-one experiences across all digital channels, even when consumers are interfacing with agents instead of the brands themselves.

Celebrus empowers you to deliver real-time, individual-level personalization at scale and effectively prevent fraud in a highly regulated and security-focused environment.

Solving your biggest challenges.

Trusted by leading insurers, Celebrus innovates the way regulated institutions leverage first-party data to power analytics, prevent fraud, and transform customer experiences.

Unify customer data
Reject tagging, additional maintenance, and workforce strain and experience true data accuracy with zero delays. Capture data, including PII and interaction engagement, across digital platforms in real time without browser restrictions.
Reduce false positives
Without the proper data to accurately authenticate users, insurers are left with a partial view of their customer, leading to false positives, friction in the customer experience, and inadequate fraud prevention systems.
Stay ahead of fraud
Identify evolving threats before they become a problem. Access digital data sets and trigger actions that align messaging to offer push notifications, emails, or other outreach methods in real time, motivating customers to take action.
Maintain compliance
Celebrus is the only data capture solution that's true first-party, which means YOU own and control the data. Comply with global data privacy regulations like GDPR, CPRA, LGPD, and others, and manage consent.
enhance customer engagement for insurance

Global multi-line insurer increased conversions 2.5x

Leading health insurance company increased conversion rates 24%

 

Understanding how the individual aspects of a campaign perform on a specific target audience is not possible with the majority of web analytics software suites, which predominantly focus on a last visit or single session. Celebrus provides an ability to combine customer journey history across all website visits; this provides a detailed context and uncovers far more data about the customer and the route they chose to conversion.

Leading National Insurance Group

patented technology for data capture and customer profiles for insurance

How we do it.

Celebrus patented technology excels at using frictionless data capture and behavioral biometric integration to build complete digital profiles by connecting anonymous, known, authenticated, and returning visitors across all channels, devices, and sessions — in as little as 40 milliseconds. 

Frictionless data capture
Instantly capture 100% of customer data from your websites, mobile apps, and call centers. Celebrus instantaneously connects and streams data to decisioning platforms.
Behavioral biometrics
Based on behavioral biometrics like swipe direction, typing speed, or push pressure, build scoring models using real-time data to detect and prevent fraud.
Digital profile builder
Focus on retention, increased interaction, and realizing consumer value with data contextualization and activation to deliver unique experiences to every customer in real time, across any channel.
Augment existing tech
Celebrus interacts with existing fraud technologies via API to bring the world’s most advanced, comprehensive fraud defense solution together with your current tech.
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Additional resources

Celebrus + OnMarc: How to Better Understand Customer Behavior

See how four businesses are using Celebrus + OnMarc to enhance engagement and uncover hidden opportunities from day one.

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How an Insurance Group Reduced Ad Spend and Increased Conversions

See how a large insurance group was able to compile complete visitor profiles and enable smarter advertising strategies that drove sales growth. No tagging required.

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How an Insurer Identified and Blocked 5,000+ Fraudulent Quotes

See how an insurer successfully mitigated competitor espionage and fortified their fraud prevention measures with real-time bot detection.

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Better service your customers with better data.

Transform your customer experience with industry-leading digital interaction and identity technology built for insurance.

Connect now