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CELEBRUS DATA PLATFORM

Celebrus fastText

We have embedded the leading language library fastText into the product to enable out-of-the-box functionality for real-time text analytics. 

Capture real-time customer insights across your digital channels.

A large proportion of customer interactions on your digital channels are text-based. When leveraged correctly, these can form valuable data and customer insights.

Celebrus enables organizations to run text analytics models in real-time scoring environments, leveraging our tried and tested connectors to Microsoft Azure Machine Learning Studio and Openscoring Server. The machine learning model running in these real-time environments can be easily and quickly connected to the fastText library to train the model with no additional configuration effort required.

Determine sentiment and identify opportunities or threats for instant action.

Capture everything related to visitor behavior and experience, including text inputs on any channel and device.

Tag-free
Future-proof your data and stay ahead — no delays, no manual tagging, no tracking pixels needed.
Data scoring
Quickly score all text inputs from users to enhance customer profiles and inform strategy instantly.
Granular detail
Capture granular detail across all channels, including text from chat, product reviews, and form fills.
Structured data
Instantly derive value from unstructured data and text captured from a range of sources.
Analyze customer sentiment through text based interactions with Celebrus fastText

Instantly capture and analyze text inputs on any channel and device.

Powerful enrichments based on the text a customer inputs not only improves the view an organization has of their customer, but also enables a wide range of new use cases.