HOSPITALITY DATA PLATFORM

Celebrus for travel, hospitality, and gaming

Leverage real-time insights to deliver frictionless omnichannel customer experiences for travelers, guests, and gamers.

Provide superior guest experiences with the power of comprehensive customer data.

Celebrus creates seamless, hyper-personalized interactions at every touchpoint — from booking to check-in to call centers, and beyond.

With the right data tools, travel, hospitality, and gaming brands can elevate customer experiences, grow bookings, increase loyalty, optimize marketing spend, and protect their reputation.

Unite fragmented data and leverage real-time insights to deliver frictionless brand experiences for your guests.

Solving your biggest challenges.

Unified customer views

Combine cross-channel data from sources like multiple brand websites and mobile apps that track interest, intent, and behavior over sessions and time for the most comprehensive single customer view available. No cookies needed and no tagging required, so you are always getting the data you want.

Hyper-personalization

Detailed data provides visibility into the products your customers are interested in at an individual level. Millisecond connections to decisioning solutions enables brands to reach out to each customer with a highly relevant offer or call to action in real time on the channel they prefer.

Fraud and identity theft

Real-time, contextualized data transforms the prevention of fraud such as new account creation, account takeover, and payment fraud. Celebrus intervenes to catch the fraudster before the fraud occurs for better CX and to reduce fraud expense.

Consistent omnichannel CX

Understand price sensitivity, preferences, and opportunities. Real-time data feeds the entire organization — from addressing website errors and streamlining the checkout process, to analyzing price sensitivity and rescuing abandoned sessions.

travel, hospitality, and gaming solutions

How we do it.

Put your guests first with data-driven customer service and personalized care. Real-time data feeds the entire organization.

100% data capture

Capture 100% of the data from your websites, mobile apps, and call centers, creating a seamless and enhanced CX.

Cookieless capture

Get the most advanced, compliant cookieless capture to fill in identity gaps for all users, even the anonymous ones.

Limitless data

Celebrus maximizes the insights and value brands derive from their data to boost engagement and conversions with cart abandonment triggers and retargeting strategies.

Revenue optimization

Using first-party data increases the volume and accuracy of your data for deeper insight, reduced cost per booking, increased conversion, and greater ROI.

Additional resources

Global Airline Generates $100 Million in Revenue

Learn how a global airline generated millions of dollars in revenue using Celebrus data to maximize every booking and flight.

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Keeping Data Analytics Bright in a Privacy-First Era

Keep the lights on your analytics with Celebrus Anonymized Data Collection and maintain the insights you need to drive growth amidst the ICO guidance.

Deliver experiences that inspire loyalty and differentiate your brand.

Upgrade the guest experience with the power of compliant, omnichannel, real-time data for maximum insights.

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